TYPES OF DOCUMENTS

Main procedural issuesstated in the applications of citizens filed to GWP head office


To connect to the water supply/sewage systems, must be filled an application form approved by GNERC dated January 30, 2020 N8/25

 

Application form  

 

The following documents must be attached to the application for the connection of a newcustomer to the water supply system:

  • A copy of the applicant's identity card(ID)
  • Extract from the business register (in the case of a legal entity);
  • Extract from the public registry or any document confirming the registration of ownership right
  • A document confirming the payment of 50% of the connection fee, or in the case of a multi-apartment building- a document confirming the payment of 100% of the connection fee

 Terms and fees for connecting a new user to the water supply system:

 Payment details

 

SMS service

As soon as the application is submitted, the citizen will be given a registration form with the attached instruction: wait for the SMS message.

Regarding the answer to the application, within 10 (ten) working days, the citizen will receive a standard SMS message stating that the answer to the application has been prepared.

 

For additional information, contact us:  +032 2 93 11 11

 

To connect to the water supply/sewage systems, must be filled an application form approved by GNERC dated January 30, 2020, N8/25

 

 

 Application form 

 

The following documents must be attached to the application for the connection of a newcustomer to the water supply system:

 

  • A copy of the applicant's identity card(ID)
  • Extract from the business register (in the case of a legal entity);
  • Extract from the public registry or any document confirming the registration of ownership right
  • A document confirming the payment of 50% of the connection fee, or in the case of a multi-apartment building- a document confirming the payment of 100% of the connection fee;

 Terms and fees for connecting a new user to the water supply system:

 Payment details

 

SMS service

As soon as the application is submitted, the citizen will be given a registration form with the attached instruction: wait for the SMS message.

Regarding the answer to the application, within 10 (ten) working days, the citizen will receive a standard SMS message stating that the answer to the application has been prepared.

 

For additional information, contact us:  +032 2 93 11 11

 

To connect to the water supply/sewage systems, must be filled an application form approved by GNERC dated January 30, 2020, N8/25

 

 Application form

 

The following documents must be attached to the application for the connection of a newcustomer to the water supply system:

  • A copy of the applicant's identity card(ID)
  • Extract from the business register (in the case of a legal entity);
  • Extract from the public registry or any document confirming the registration of ownership right
  • A document confirming the payment of 50% of the connection fee, or in the case of a multi-apartment building- a document confirming the payment of 100% of the connection fee;

 Terms and fees for connecting a new user to the water supply system:

Appendix No. 3 (24.01.2020 N2 to be implemented from February 1, 2020)

 

Payment details

SMS service

As soon as the application is submitted, the citizen will be given a registration form with the attached instruction: wait for the SMS message.

Regarding the answer to the application, within 10 (ten) working days, the citizen will receive a standard SMS message stating that the answer to the application has been prepared.

 

For additional information, contact us:  +032 2 93 11 11

 

 To connect to the water supply/sewage systems, must be filled an application form approved by GNERC dated January 30, 2020, N8/25

 

 Application form  

 

The following documents must be attached to the application for the connection of a newcustomer to the water supply system:

  • A copy of the applicant's identity card(ID)
  • Extract from the business register (in the case of a legal entity);
  • Extract from the public registry or any document confirming the registration of ownership right
  • A document confirming the payment of 50% of the connection fee, or in the case of a multi-apartment building- a document confirming the payment of 100% of the connection fee;

 Terms and fees for connecting a new user to the water supply system:

Appendix No. 3 (24.01.2020 N2 to be implemented from February 1, 2020)

 

Payment details

SMS service

As soon as the application is submitted, the citizen will be given a registration form with the attached instruction: wait for the SMS message.

Regarding the answer to the application, within 10 (ten) working days, the citizen will receive a standard SMS message stating that the answer to the application has been prepared.

 

For additional information, contact us:  +032 2 93 11 11

 

 

 

Application form

 

 

Attention to the applicant!

 

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

 

Installation of the meter and review of the request for cancellation of unmetered consumption will be provided by the company within 30 working days.

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

  • Public register extract and/or cadastral code
  • Copy of ID card
  • In the case of a power of attorney, a power of attorney and a copy of the identity of the authorized person

 

For additional information, contact us - 0322 93 11 11

 

 

 

Application form

 

Attention to the applicant!

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

 

The company will review the application within 10 working days.

 

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

 

  • Public register extract and/or cadastral code
  • Copy of ID card/power of attorney
  • At least three years' notice of the number of people registered at the address
  • Electricity payment history
  • In case of death, death certificate and information card

 

For additional information, contact us - 0322 93 11 11

 

 

 

Application for changing the customer registration - change of the person registered as a customer, purchase, temporary use.

 

Application form

 

Attention to the applicant!

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

 

In case of a customer 's registration or change request, the company is obliged to fulfill the request no later than 5 working days after the request.

 

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

 

For a legal entity:

 

  • Lease - lease agreement
  • Public register extract and/or cadastral code
  • Extract from the business register of the lessor and the lessee
  • Consent form completed by the owner
  • Copies of the ID of the owner and the tenant/power of attorney in the case of a trusted person
  • Ownership - extract from the business register
  • Copy of the director's ID /power of attorney, in case of authorized person

 

 

For an individual:

 

  • Public register extract and/or cadastral code
  • A copy of the owner's ID
  • Power of attorney in case of authorized person
  • customer number

 

For additional information, contact us - 0322 93 11 11

 

 

 

Replacement of meter components, sealing, including in case of meter and/or seal damage

 

Application form

 

Attention to the applicant!

 

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

 

The company provides restoration, replacement and installation of the damaged metering node, as well as its component meters, other types of installations and devices within 10 working days.

 

 

You can send the electronic form of the application by e-mail online@gwp.ge

 

The following documents must be attached to the application:

 

For a legal entity:

 

  • extract from the public register and/or cadastral code,
  • Extract from the business register
  • customer number
  • A copy of the responsible person's ID
  • In the case of a power of attorney, a power of attorney and a copy of the ID of the authorized person

 

For an individual:

 

  • Public register extract and/or cadastral code
  • customer number
  • Copy of the ID of the owner of the premises
  • In the case of a power of attorney, a power of attorney and a copy of the ID of the authorized person

 

 

For additional information, contact us - 0322 93 11 11

 

 

Application form

 

 

Attention to the applicant!

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and data.

 

The company will review the application within 10 working days.

 

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

  • Copy of ID card
  • Act number
  • Customer number

 

For additional information, contact us - 0322 93 11 11

 

 

 

Application form

 

 

Attention to the applicant!

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and data.

 

The company provides restoration, replacement and installation of the damaged metering node, as well as its component meters, other types of installations and devices within 10 working days.

The customer may be required to pay the drinking water meter inspection fee in accordance with the "Rules of Drinking Water Supply and Consumption"

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

 

 

For a legal entity: 

 

  • Public register extract and/or cadastral code
  • Extract from the business register
  • Customer number
  • A copy of the responsible person's ID
  • In the case of a power of attorney, a power of attorney and a copy of the ID of the authorized person

 

 

For an individual:

 

  • Public register extract and/or cadastral code
  • A copy of the owner's ID
  • Power of attorney in case of authorized person
  • customer number

 

For additional information, contact us - 0322 93 11 11

 

 

Application form

 

 

Attention to the applicant!

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and data.

 

The company must perform on-site inspection of technical quality within 5 working days from the customer's application

 

Also, if it is necessary to enter the territory owned by the customer in order to provide the service, the customer is obliged to ensure the admission of the representatives of the water supply licensee to the territory owned by him at the pre-agreed time.

 

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

  • Customer number
  • Copy of ID card

 

For additional information, contact us - 0322 93 11 11

 

 

 

Application form

 

Attention to the applicant!

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

The company will respond to your application within 10 working days.

 

You can send the electronic form of the application by e-mail online@gwp.ge

 

The following documents must be attached to the application:

 

For a legal entity:

  • Lease - lease agreement
  • Public register extract and/or cadastral code
  • Extract from the business register of the lessor and the lessee
  • Consent form completed by the owner
  • Copies of owner's and tenant's identity card/power of attorney in case of authorized person
  • Ownership - extract from the business register
  • Copy of the director's identity card/power of attorney, in case of authorized person

 

For an individual:

  • Public register extract and/or cadastral code
  • A copy of the owner's identity card
  • Power of attorney, in the case of an authorized person
  • Customer number

 

For additional information, contact us - 0322 93 11 11

 

 

Application form

 

Attention to the applicant!

 

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

The company will respond to your application within 10 working days.

 

You can send the electronic form of the application by e-mail online@gwp.ge

 

The following documents must be attached to the application:

 

For a legal entity:

  • Public register extract and/or cadastral code
  • Extract from the business register
  • Customer number
  • A copy of the responsible person's identity card
  • In the case of a power of attorney and a copy of the identity of the authorized person
  • It should be indicated for what period the customer is requesting debt transfer

 

For an individual:

  • Public register extract and/or cadastral code
  • Customer number
  • Copy of the identity card of the owner of the premises
  • In the case of a power of attorney, a power of attorney and a copy of the identity of the authorized person
  • It should be indicated for what period the customer is requesting debt transfer

 

For additional information, contact us - 0322 93 11 11

 

 

Application for consideration of a customer issue

 

Application form

 

Attention to the applicant!

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

The company will respond to your application within 10 working days.

 

You can send the electronic form of the application by e-mail online@gwp.ge

 

The following documents must be attached to the application:

  • Public register extract and/or cadastral code
  • Customer number
  • Copy of ID card

 

For additional information, contact us - 0322 93 11 11

 

 

 

Application form

 

Attention to the applicant!

 

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

The company will respond to your application within 10 working days.

 

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

  • Public register extract and/or cadastral code
  • Entrepreneurial register in the case of a legal entity
  • Customer number
  • Copy of ID card

 

For additional information, contact us - 0322 93 11 11

 

 

 

Application form

 

Attention to the applicant!

 

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

 

You can send the electronic form of the application by e-mail online@gwp.ge

 

For additional information, contact us - 0322 93 11 11

 

 

 

Application form

 

Attention to the applicant!

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

 

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

For an individual:

• Public register extract and/or cadastral code

• Copy of the ID of the owner of the space

• In the case of a power of attorney and a copy of the identity of the authorized person

 

For a legal entity:

• Public register extract and/or cadastral code

• Extract from the business register

• A copy of the responsible person's identity card

• In the case of a power of attorney and a copy of the identity of the authorized person

• Written consent of the real estate owner

• Agreement on reimbursement of the difference between additional and individual meters (if any)

 

For additional information, contact us - 0322 93 11 11

 

 

 

Application in case of separation of real estate

 

Application form

 

Attention to the applicant!

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

 

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

 

For a legal entity:

  • Public register extract and/or cadastral code
  • Extract from the business register
  • A copy of the responsible person's identity card
  • In the case of a power of attorney, a power of attorney and a copy of the identity of the authorized person

 

For an individual:

  • Public register extract and/or cadastral code
  • Copy of the identity card of the owner of the premises
  • In the case of a power of attorney and a copy of the identity of the authorized person

 

For additional information, contact us - 0322 93 11 11

 

 

 

Application form

 

Attention to the applicant!

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

 

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

  • Public register extract and/or cadastral code
  • Payment receipt
  • Customer number and copy of ID card

For additional information, contact us - 0322 93 11 11

 

Application form

 

Attention to the applicant!

 

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

The company will review the application within 30 working days.

 

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

For an individual:

  • Public register extract and/or cadastral code
  • Copy of the ID of the owner of the space
  • In the case of a power of attorney, a power of attorney and a copy of the identity of the authorized person

 

For a legal entity:

  • Public register extract and/or cadastral code
  • Extract from the business register
  • A copy of the responsible person's identity card
  • In the case of a power of attorney, a power of attorney and a copy of the identity of the authorized person
  • In the case of the construction of a multi-apartment building, the list of property owners, with the indication of the type of consumption and electricity subscriber, if any

 

For additional information, contact us - 0322 93 11 11

 

 

 

Application form

 

Attention to the applicant!

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

 

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

  • Copy of ID card
  • Extract from the business register
  • Extract from the public register
  • Customer’s written consent to billing for consumed potable water (if the applicant and the customer are different persons);
  • In the case of an authorized person, the power of attorney

 

For additional information, contact us - 0322 93 11 11

 

 

 

Application form  

 

Attention to the applicant!

After you send the application, the company will register the application in its system and send you a SMS with the application registration number and date.

 

You can send the electronic form of the application by e-mail online@gwp.ge

The following documents must be attached to the application:

  • Copy of ID card
  • Documentation specified in the application

 

For additional information, contact us - 0322 93 11 11

 

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